At Proecolyte, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details such as your name, email address, phone number, and shipping/billing address
- Payment information (processed securely through third-party payment providers)
- Order details and purchase history
- Device information such as IP address, browser type, and cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchase or inquiries
- Improve our website, products, and services
- Prevent fraudulent transactions and ensure security
- Send updates, promotions, or offers (only if you opt in)
3. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with trusted third parties only when necessary, such as:
- Payment processors to complete transactions
- Shipping partners to deliver your orders
- Service providers who help operate our website
All third parties are required to keep your information secure and confidential.
4. Data Protection
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your information is stored securely and only accessed when necessary.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve website performance. You can disable cookies through your browser settings if you prefer.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Request details about how your data is used
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: Support@proecolyte.uk
Phone: +44 7848 162557